The American Hardwood Export Council is committed to protecting and respecting your privacy. We don't collect personal data and we don't use cookies to collect personally identifiable information about you.

For each visitor to our web page, our web server automatically recognizes the visitor's IP address, but not the email address.

We collect the e-mail addresses of those who communicate with us via email, information volunteered by the visitor, such as survey information and/or site registrations, name, address, and telephone number.

The information we collect is used to notify visitors about updates to our website and/or to notify of products/services useful to visitors. If you do not want to receive e-mail from us in the future, please let us know via our contact us page.

Upon request we provide site visitors with access to a description of information that we maintain about them. Consumers can access this information by contacting us via our Contact Us page.

If you feel that this site is not following its stated information policy, you may contact us at the above addresses or phone number.


If you would like to learn more about cookies, please visit the ICO website:


If you wish to restrict or block the cookies which are set by our website or, indeed, any other website, you can do this through your browser settings. The 'help' function within your browser should tell you how. Alternatively, you may wish to visit which contains comprehensive information on how to do this on a wide variety of browsers. You will also find details on how to delete cookies from your machine as well as more general information about cookies. Please be aware that restricting cookies may have an impact on the functionality of our website.

Types of cookies

Strictly necessary cookies 

These cookies are essential to enable you to move around the website and use its features.

Performance cookies 

These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works. 

Functional cookies 

These cookies allow a website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites. 

Targeting cookies 

These cookies are used to deliver adverts more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. They are usually placed by advertising networks with the website operator’s permission. They remember that you have visited a website and this information is shared with other organisations such as advertisers. Quite often targeting or advertising cookies will be linked to site functionality provided by the other organisation.

Cookies used on our site

We do not provide shopping and e-billing services and do not collect personal data. We do not feature personally targeted features, such as customisation and advertising. On our site, third party services we use, like Issuu (for reading publications) and Slideshare (for viewing presentations), may use functional and targeting cookies (see above).